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| Privacy
Policy |
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| When
you place an order, or use any online form on our website, respond
to a survey, or enter a promotion, we need to know your name
and other information such as your company name, postal address,
email address, telephone contact number and, if you wish to
pay by credit card, we will also need your credit card details. |
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| Our
policy is not to store or keep your credit card details. Once
your credit card transaction is processed we will remove and/or
destroy your credit card details. All we will keep is the receipt
from the credit card processing company. |
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| By
submitting your name, company name and relevant address and
contact details you consent to our use of the information in
accordance with this Privacy Policy as amended from time to
time. We gather this information to allow us to process your
order or request. The relevant information is then used by us,
our agents, sub-contractors and members of our group to provide
you with the goods or services you have ordered or requested.
We may also use the information to communicate with you on any
matter relating to the provision of the goods or services. |
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| Customer
information may be used to aggregate information and statistics
for the purposes of monitoring website usage in order to help
us develop the website and our on-going customer service. |
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| We
may also wish to provide you with information about promotions,
or any special service or products which we think may be of
interest to you. If you would rather not receive this information,
please send an email entitled "NO MAIL" to customersupport@capesystemseuro.com.
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| How
We Protect Your Information |
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We
endeavour to protect the information you provide to us and
have various security procedures in place. We store the information
provided to us on our secure servers where it can only be
read by authorised personnel.
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| Our
policy is not to store or keep your credit card details. Once
your credit card transaction is processed we will remove and/or
destroy your credit card details. All we will keep is the receipt
from the credit card processing company. |
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| Updating
Your Details |
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| If
any of the information that you have provided to us changes,
(i.e. your email address, office address, company name or telephone
contact number please send us an email entitled "CHANGE OF DETAILS"
to customersupport@capesystemseuro.com,
send a letter to Customer Support, Cape Systems, G.03 The Perfume
Factory, 140, Wales Farm Road, London, W3 6UG or you can telephone
us on +44 (0) 208 752 8610. |
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| Should
you wish to access the personal information that we hold about
you or your company please write to "Customer Support" at our
postal address. You will need to include a brief description
of the information you require along with proof of identification.
We will then respond to you within 30 days of receiving your
request. |
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| Changes |
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| If
and when we make changes to our Privacy Policy we will post
those changes on this page and we may also place notices on
other pages of the website so that you can at any time check
our current policy. If we make any changes that may significantly
affect the way we deal with your information, we will also email
you to notify you of the proposed changes, so that you may have
your details removed from our records if you do not agree with
the changes. |
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