Returns & Refunds Policy
In the unlikely event you experience problems with our CD media or installation procedure we will try to get you up and running with our software as quickly as possible.
Our software products are supplied under the terms of the Cape Pack, Truckfill or Pallet Lite software licenses and include a refund statement.
Essentially, these software licenses allow for the replacement of any faulty media within thirty days. If after replacing the media the software still cannot be made to function properly, then a refund of the License Fee can be granted.
Please refer to the extracts below from the standard Cape Pack Software License for further explanation:
 
"Cape Systems warrants the CD on which the Software is furnished to be free from viruses and defects in materials and workmanship under normal use for a period of thirty (30) days from the date of delivery to you".
"Your exclusive remedy shall be the replacement of any CD not meeting the Limited Warranty offered by Cape Systems, and which is returned to Cape Systems, or its authorised agent or representative".
"If Cape Systems is unable to provide a replacement CD which is free of defects in workmanship, you may terminate this Agreement by returning the Software and Documentation and your License Fee will be refunded".
"The laws of England and the 1971 Paris revision of the Universal Copyright Convention shall govern this License Agreement".
 
 
 
 
 
 
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